Privacy Policy

Effective Date: 16 October 2021
Last Updated: 16 October 2024

At Klas, we value your privacy and are committed to protecting the personal data of our instructors, students, and users. This Privacy Policy explains how we collect, use, store, and protect your data. By using our platform, you agree to the practices outlined below.

1. Information We Collect

We collect information to provide and improve our services. This information includes:

1.1. Information You Provide to Us:

  1. Account Information: When you sign up as an instructor or student, we collect your name, email address, password, profile picture, and other account-related data.
  2. Course Information: As an instructor, we collect data related to your courses, such as titles, descriptions, videos, files, and assignments.
  3. Payment Information: For transactions, we may collect billing information such as credit card details or bank account numbers. Payments are processed via third-party payment processors, and we do not store sensitive payment details.
  4. Communication Data: If you contact our support team, we collect records of your communications and any additional data you provide.

1.2. Automatically Collected Information

  1. Usage Data: We collect information about how you use the platform, such as pages visited, time spent, and course interactions.
  2. Device Information: This includes your IP address, browser type, operating system, and device type (mobile or desktop).
  3. Cookies and Tracking Technologies: We use cookies to track user sessions, analyze platform performance, and deliver personalized content.

Information from Third-Party Integrations

  1. If you sign in using OAuth providers (like Google, LinkedIn, or Facebook), we collect your basic profile information from those services.

2. How We Use Your Information

We use your data to:

  1. Provide Services: Facilitate course creation, enrollment, and payment processing.
  2. Improve User Experience: Personalize content, recommend courses, and analyze user feedback.
  3. Communicate with Users: Send notifications, marketing emails, updates, and respond to inquiries.
  4. Ensure Security: Detect and prevent fraud or unauthorized access.
  5. Comply with Legal Obligations: Meet regulatory or legal requirements as needed.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data in the following ways:

  1. With Service Providers: We work with vendors (e.g., cloud hosting, payment processors) to deliver services.
  2. With Instructors: Student information, such as name and enrollment status, is shared with relevant course instructors.
  3. Legal Requirements: If required by law, we may disclose your data to regulatory bodies or government agencies.
  4. Business Transfers: If Klas is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Retention

We retain personal data only as long as necessary to provide our services and fulfill our business obligations. When no longer required, we securely delete or anonymize the data.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

  1. Access and Correction: You can access and update your personal information from your account settings.
  2. Data Portability: Request a copy of your data in a machine-readable format.
  3. Data Deletion: You can delete your account or request the erasure of your data.
  4. Opt-out of Marketing: You may unsubscribe from promotional emails at any time.

6. Security of Your Data

We implement industry-standard security measures to protect your data, including encryption, firewalls, and access controls. However, no online service is completely secure, and we encourage you to use strong passwords and take precautions to protect your account.

7. Cookies and Tracking Technologies

Klas uses cookies to enhance your experience on the platform. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use:
  1. Essential Cookies: Necessary for the functioning of the platform.
  2. Analytics Cookies: Track user behavior to improve platform performance.
  3. Marketing Cookies: Deliver personalized ads and promotions.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of those third-party services, and we encourage you to read their privacy policies.

9. Children's Privacy

Klas is not intended for children under 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected such information, please contact us to request its removal.

10. International Data Transfers

If you are accessing Klas from outside [Insert Your Country], your data may be transferred to, stored, and processed in a country that may not offer the same level of data protection. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the platform.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [Insert Email]

Phone: [Insert Phone Number]

Address: [Insert Company Address]

Thank you for trusting Klas with your personal information.

This privacy policy is structured to ensure compliance with common privacy regulations such as GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). Make sure to review it with your legal team for accuracy and completeness.